Client council vision

Our Client Council builds the bridge between the wishes and needs of clients and our guidance. The council strives to maintain and improve the quality of care. This helps the counsellors to better understand what clients have to deal with or are confronted with in their daily practice.

Openness, honesty, and compassion

The members of the client council are addicts in recovery and have strong ties with Pret in Herstel. On the basis of openness, honesty and compassion, the council consults with the counsellors on a monthly basis.

On the basis of anonymity, the client council advises the counsellors about possible improvements and possible points of attention. The council is fully independent. Its recommendations are non-binding.